Account setup

Your Mikabot account holds your subscription. Inside it you create one or more chatbots, each tied to one website.

Step 1: Create your account

1. Go to mikabot.chat/signup
2. Enter your name, email address, and a password
3. Submit the form
4. Open the verification email and click the confirmation link

Step 2: Verify your email

Verification is not optional. Until your address is confirmed you cannot:

• add new chatbots
• choose or change a subscription plan

If the email did not arrive, check your spam folder first, then contact support.

Step 3: Learn the dashboard

After logging in you land on Account. It shows:

• your current plan and message count for this billing period
• every chatbot you have access to, with its domain and status
• pending invitations from other accounts

The left menu is split in two. The top part is the chatbot you are working on (Dashboard, Chat conversations, Settings, Ecommerce). The bottom part is your account (Account, Plans, Billing).

Step 4: Create your first chatbot

Click Add chatbot on the Account page. The setup wizard asks for your domain, languages, and what your website sells.

See Create your first chatbot for the full walkthrough.

Step 5: Invite your team

Team access is granted per chatbot, not per account. Open the chatbot, go to Settings → Users, and invite by email address.

Roles at a glance:

• Owner — full control, including product data and ownership transfer
• Manager — analytics, conversations, and bot configuration
• Viewer — read-only access to analytics and conversations

See Roles and permissions for the detailed matrix.

Common questions

Which languages can my chatbot speak? English, Dutch, French, and German. You pick the active languages per chatbot under Settings → Site info.

Can one account hold several chatbots? Yes, up to your plan’s limit. See Plans and usage limits.

How do I delete my account? Email [email protected] from your account address. Export any conversation data you want to keep first — deletion is permanent.