How can we help?

Create your Mikabot account, verify your email, and find your way around the dashboard.

The difference between canned and smart responses, and how the bot decides which to use.

Read the Mikabot dashboard and turn its numbers into concrete changes.

Change plans, manage your payment method, and find your invoices.

Import your catalog from a Google Shopping feed, a CSV URL, or a CSV upload.

Walk through the five-step setup wizard and get a working chatbot in minutes.

Copy your embed snippet and get the Mikabot chat widget live on your website.

Fill in the fields that tell the AI who you are, what you sell, and how to sound.

Diagnose widget, reply, product feed, and language problems in order.

Embed the chat inline, load it through a tag manager, or run it in a single-page app.

Set the bot name, avatar, colour, and corner radius so the widget matches your store.

Curate which parts of your catalog the bot may suggest, and set follow-up questions.

Rewrite the welcome message, attention popup, product intros, and error texts.

Route visitors to your team when the bot should step aside, and capture the conversation.

Activate languages, translate your responses, and keep a product catalog per language.

Every placeholder you can use in AI responses, what it renders, and where its value comes from.

How websites, users, products, and messages are counted against your plan.

Exact column and element names Mikabot reads from CSV and Google Shopping feeds.

Choose a search strategy and tune how the AI finds and presents your products.

Search, filter, and annotate real conversations to find what your bot is getting wrong.

Invite teammates to a chatbot and understand what each role can do.

Use the demo page and the admin preview to check answers before visitors see them.