The chatbot built for e-commerce sites
Increase sales by helping your customers immediately. Mikabot handles product questions, recommendations, and more.
Mikabot
The challenge
Most visitors leave with unanswered questions. Your support team can't be everywhere at once, and that costs you sales every day.
Slow replies kill intent
Visitors ask about shipping, sizing or returns, but then leave if they don't get an answer quickly enough. By the time someone responds, their "I want this now" moment is gone.
Support is overloaded
Your team keeps answering the same questions about availability, delivery, and compatibility instead of helping customers who need real attention.
Help customers find the right product
Visitors don't always know what they're looking for. Traditional search and filters cannot guide them the way a knowledgeable salesperson would.
A chatbot built to sell more
Good conversations lead to better customer experiences.
Easy product synchronization
Add your website URL, a CSV file, or an XML feed. Mikabot automatically imports your full product range.
Analytics
Track every interaction, see what customers ask, and identify trends. Use those insights to improve your store.
Human handoff
Transfer complex conversations to your support team when the AI determines that a human response is needed.
Manage multiple brands
Manage multiple sites from one dashboard with complete data isolation between brands.
Supports multiple languages
Speak your customers' language. Supports English, Dutch, French, and more.
Business use cases for Mikabot
Webshops
Automate product questions and drive conversions with personalized recommendations around the clock.
Support teams
Let AI handle the common questions so your team can focus on complex issues that need a human touch.
Marketplace sellers
Embed a chatbot on your marketplace listings to answer buyers instantly and close more sales.
International business websites
Serve customers in multiple languages without hiring multilingual support staff.
Agencies
Offer Mikabot as a value-add service to your e-commerce clients with white-label options.
Subscription and D2C brands
Reduce churn by letting Mikabot handle subscription changes, reorder reminders, and loyalty questions, helping customers stay longer and spend more.
Seasonal and flash sales
Handle 10× traffic spikes during Black Friday, launches, or flash sales without scaling your support team. Mikabot absorbs the surge automatically.
Ready to convert more shoppers?
Try it out for free. No credit card required.
Built together with our clients
We collaborate directly with clients and use that feedback to guide product improvements.
Direct help from a human coworker
Every new client gets a direct support email address. No ticket queues, no chatbots. When you need help, a real person answers.
Regular product updates
We ship updates and fixes regularly. Client feedback helps us decide what to improve next.
Practical improvements from real use
As an early-stage company, we keep the feedback loop short. Tell us where Mikabot needs to fit better, and we will use that input in the roadmap.
Set up in minutes
Go from sign-up to a live chatbot in three simple steps. No code or lengthy onboarding process.
- 1
Create your business account and import products
Sign up, verify your email, and create your first store. Import your product catalog via CSV, an XML feed, or a scheduled URL. Mikabot indexes names, prices, images, categories, and variants.
- 2
Configure your chatbot
Set the tone of voice, define response templates, and configure how Mikabot handles contact requests, frustrated users, or questions it can't answer. Make it sound like you.
- 3
Embed the widget and go live
Paste a single script tag into your website. Visitors can then get instant product recommendations, answers to their questions, and a human handoff when needed.
Mikabot in action
Try Mikabot at arborix.be, where a personalized Mikabot helps people find plants and accessories.
